User Agreement

Affiliate User Agreement

Welcome to the Last Mile ConciergeTM (LMC) Internet Delivery Software and our Terms and Conditions of usage of the “Platform”.

License and Platform Access:

LMCTM grants you a limited license to utilize the various modules of the Concierge platform that you have subscribed to. With license to use the Platform, you warrant to LMC that you will not use the Platform, or any of the content within the Platform for any purpose that is unlawful or prohibited by these terms. In consideration of your use of the Platform, you agree to: (a) provide true, accurate and complete information about yourself and company, as prompted by the registration form, if applicable; current and complete. If any information provided by you is untrue, inaccurate, not current or incomplete; LMC has the right to terminate your account and refuse and all current or future use of the Platform.

You are responsible for providing, at your expense, any access to the Internet and any required equipment or smart devices to properly accept orders from your Retailers. If you have chosen the routing module, your drivers will have access to smart phones or tablets in order to access routing instructions.

Semi-Pro Solution: This platform includes 5 External use Quoting Tools (License Packs) for your retailers plus 1 Internal Tool for in-house orders. These 5 retail quoting tools have a minimum monthly charge of $250 ($50/tool) or 7.5% (Transaction Fee) of gross delivery revenue received by Affiliate; whichever is greater. We use the overall total of your platform installed delivery monthly revenues.

In-House Platform has no monthly minimum charge.

Monthly minimums will not take effect until 60 days after completion of Platform installation & training allowing ample time to place License Packs with your retailers. Billing dates will be determined upon training completion.

Professional Solution: This platform includes a total of 10 External use Quoting Tools (License Packs) for your retailers plus 1 Internal Tool for in-house orders. These 10 quoting tools have a minimum of $350 ($35/tool) per month or 7.5% (Transaction Fee) of gross delivery revenue received by Affiliate; whichever is greater. We use the overall total of your platform installed delivery monthly revenues.

In-House Platform has no monthly minimum charge.

There Monthly minimums will not take effect until 60 days after completion of Platform installation & training to allowing ample time to place License Packs with your retailers. Billing dates will be determined upon training completion.

Payments: The monthly Platform subscription fee is charged to your account no sooner than the 1st business day of each month. The monthly Platform Fee will not be charged to your account until the first month following the completion on training. Statements of the previous month’s sales activity and resultant usage fees will be emailed out on/or about the first of each month. Your account will be charged the monthly usage fee no sooner than the 10 of the month. Should you find any discrepancies in the statement, contact your regional manager by phone or email and also copy to billing@lastmilec.com. We will resolve issue as soon as possible but reserve the right to charge the remainder of uncontested charges.

You acknowledge and agree that LMC maintains the right to monitor all aspects of the affiliates usage of the Platform and may from time to time make aware any information as necessary or appropriate to assist the affiliate in more advantageous methods to fully utilize the platform. We will also constantly examine the platform usage to ensure we are complying with all applicable laws, regulations or Governmental requests, to operate the Service properly, or to protect LMC or its affiliates and Retailers. LMC will not intentionally disclose any private electronic messages unless required by law.

Affiliates use of the LMCTM Platform is designed to be a powerful tool in acquiring new customers and to assist all members of your company to perform their deliveries in the most efficient and professional manners possible. LMC reserves the right to contact customers, Retailers and affiliates and conduct surveys or questionnaires so that we may rate the efficiency of the entire process and may provide any acquired information back to affiliate.

Affiliate is granted full access of use of the (Last Mile ConciergeTM) name and logo and are encouraged to use at their discretion, however, all uses must follow logo guidelines as outlined in LMC Brand Guidelines. Brand Guidelines will be provided to affiliate upon execution of agreement.Sample templates, sales, and marketing tools will be provided at no charge to Affiliate at the discretion of LMC. LMC reserves the right to change/update said materials without notice.

LMC, can in no way be held responsible for any damage to property, delivery vehicle or injuries to individuals any deliveries performed by Affiliates or its associates while utilizing any part of the LMC Platform. Affiliate agrees to carry adequate insurance, as governed by state law; to perform delivery services. Any knowledge we obtain that an affiliate is NOT insured as required by state law can be dismissed as an affiliate if not resolved.

Cancellation Policy: Our goal is to develop Last Mile Concierge into a National Brand od Last Mile delivery solutions for not only the local vendors but to eventually offer our services to larger regional retailers and also to National Chains. For this we are seeking the Best of the Best in Movers and Delivery companies to serve their practical geographic area. But if your company decides this business is just not for you or doesn’t fit your company’s plans we allow you to cancel, at any time with 15 days’ notice. Email billing@lastmilec.com and include “CANCEL” in the subject line. You agree you will still be responsible for any past due usage charges or Platform charge outstanding.

Welcome to our Program and I assure you we will do everything we can to help you become successful in the Highest Margin Segment of the Delivery Logistics Industry.